Audit Trail for GDPR
The Audit Trail provides access to your user's historical consent data. This guide describes how to access and query the Audit Trail
Getting There
From the GDPR page, select Audit Trail from the left navigation bar.
What is the Audit Trail?
Privacy Manager assigns a unique LiveRamp Audit ID to every user it comes across. The Audit ID is unique for every user and site/app or group combination when Group Consent is enabled. Audit ID is not shared across multiple domains except if the publisher explicitly implements it this way. Privacy Manager provides end-users insight into the Audit ID and allows them to reset the Audit ID through the Privacy Information tab. Every time a user changes its consent status the new consent status is logged together with the Audit ID providing a historical record of user's consent status.
Overview
Name - The name assigned to the query
Date Range - The selected date range
Status/Completion Time - The status of the query/ Time when the query was completed
Download Link - Press the icon to download the query results
Running a new Query
Select +New Query in the top right of the screen, which will toggle a drawer to expand revealing the query builder.
Query Name - The name assigned to the query
File Type - Select file type
Filters
Date Range - Set the desired date range
App ID - Select the site or app for which you want to run the query
Audit ID - Paste the Audit ID for which you want to recall the consent history
Send an email when ready - Enable if you wish to receive an email notification when the query is done. The email will also contain a link to the query results which will be valid for 7 days.
Additional email recipients - Add additional recipients that should receive a notification and link to the query results.
Note
Running a query on the audit trail might take some time depending on the volume of data. Expect to wait at least 20 minutes to receive the results.
Understanding the results
The query results will contain the following columns:
timestamp - The time and date when the consent event took place.
domain - The domain where the consent event took place.
audit id - The LiveRamp Audit ID of the end-user that changed it's consent status.
app id - The App ID of the Privacy Manager that registered the consent event.
consent string - The encoded consent string.
consent data - The decoded consent string.
custom consent string - The encoded custom consent string.
event name - Type of consent event: Partial consent, Full consent or No consent
event origin - From where the consent event was sent from: API, Privacy Manager or Consent Wall.
browser family - Browser on which the consent event took place.
os family - Operating system on which the consent event took place.
device type - Device model on which the consent event took place.
library version - The version of the Privacy Manager library at the time of the consent event.
config version - The version of the Privacy Manager configuration at the time of the consent event.