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Announcement: Required Updates for LiveRamp’s Public Encryption Key (2025-05-08)

LiveRamp takes data security very seriously and we are constantly looking for ways to improve. One of the ways we keep data secure is through file encryption using our public encryption key. This encryption key allows you to encrypt your data before sending it to LiveRamp. We update our encryption keys every two years in accordance with security best practices.

We updated our public encryption key on May 8, 2025. You can begin using this key to encrypt files now.

If you encrypt the files you send to LiveRamp, make sure to update to the new encryption key before July 2, 2025 and make sure that all teams that are encrypting files are using the updated key. To download the new key, click here (or see "Encrypting Files for Uploading").

Starting on July 2, only the new encryption key can be used and the file upload will fail if you try to upload a file encrypted with a previous encryption key (the ingestion status shown on the Files page will show "Processing Failed" and display a message that the incorrect encryption subkey was used).

Once you have successfully updated your encryption key, you will be able to encrypt your files as you would normally.

Note

  • While you can continue to use the previous key to encrypt files up until July 2, we recommend updating to the new key as soon as possible to make sure the update is in place before the deadline.

  • Once you’ve updated the key, you can validate that you’re using the new encryption key by running the following command on an encrypted file from your gpg software: gpg --list-packets [filename]

    If the correct encryption key was used, you will see ID 26598156F2C8792D in the response.

If you have any questions, contact your LiveRamp representative.

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