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Announcing Required Pixel Changes (7/2/19)

Google recently announced changes to their Chrome browser that will take effect July 30, 2019. These changes will affect customers who currently use any LiveRamp pixels (such as ID sync tags, Client Side Tag, and Real-Time Identity Service tags). These pixels all call the rlcdn domain (for example, “//idsync.rlcdn.com/12345.gif?”).

Going forward, make sure that all LiveRamp pixel calls are made utilizing the https protocol. Starting July 30, 2019, any pixels not utilizing https might result in a significant number of cookies becoming inaccessible in a third-party context.

Caution

In addition, as LiveRamp will be serving our web traffic via https, any customers that receive calls from LiveRamp need to be configured to receive https calls.

Updated Pixel Examples

Update the appropriate LiveRamp pixels to follow the format in the examples listed below:

<script src="https://idsync.rlcdn.com/12345.html?..."></script>

<iframe src="https://idsync.rlcdn.com/12345.html?..."></iframe>

<img src=src="https://idsync.rlcdn.com/12345.gif?...">

Contact your LiveRamp representative if you have any questions about these changes.