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Current Known Issues

This article contains information on any current known issues that might affect your use of our product.

Known System Issues for Publisher Products

There are no current known issues for Publisher Products.

Apache Log4j Vulnerability and LiveRamp’s Response (12/16/21)

As you might be aware, an Apache Log4j utility security vulnerability was made public on December 9, 2021, impacting various networks and organizations that rely on remote code execution.

LiveRamp is committed to maintaining the security of our systems and the data privacy of our partners and customers. As part of our proactive response, we have conducted the following operations:

  • Setting up exploit detection

  • Identifying impacted systems

  • Implementing mitigating controls

  • Applying relevant patches as they become available

LiveRamp’s remediation efforts as of December 16, 2021, have included the following:

  • Updated all external-facing applications to a version not vulnerable to Apache Log4j.

  • Contacted critical third-party vendors and service providers to assess risks and status of log4j patches as relevant to our environment. Responses have been positive to date.

  • Engaged third-party pentesters (who perform penetration tests) to get an independent evaluation of external perimeter security. No issues have been found.

  • Enhanced network defense configurations. External applications and resources are protected by security tools and controls.

  • Continuing to monitor and scan network, code, and container environments for this vulnerability.

If you have any further questions, please feel free to reach out to As we have more updates, we’ll post those in this article.