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Determining Best Available Attributes

When creating a resolution process, you can select the Determine best available attributes based on LiveRamp Graph option. When you select this option, the resolution process creates a BigQuery table named <workflow_ID>.kb_besting_data to store all records at the Enterprise ID level. Each besting record includes the following:

  • The record ID

  • The touchpoint ID or AbiliTec link

  • The rank for each available PII or AbiliTec link

Each time the resolution process runs, Identity Engine ranks the best attributes. The following logic is used to rank results to find 1 best output for each touchpoint type (address, email, name, phone). A rank of 1 is best.

Address Ranking Logic

The following logic is used to rank addresses:

Rank

Logic

Description

1

Best AddressLink

Determine if the specified address returns the best AddressLink available for the Enterprise ID. For information about AddressLinks, see "AbiliTec Link Types".

2

Best postal touchpoint

Determine if the specified address is the best touchpoint (the LiveRamp Known Identity Graph can have multiple best postal touchpoints).

3

Minimum match confidence

Determine if the address matched to the Enterprise ID using the best available match confidence. For more information about match confidence, see "Match Metadata" and "Match Cascade".

4

Distinct match

Determine if the match to the LiveRamp Known Identity Graph provided one distinct ConsumerLink. For information about ConsumerLinks, see "AbiliTec Link Types".

5

Frequency of records

Determine how often this address shows up in CustomerIDs associated with the resulting Enterprise ID and rank the more frequent name higher.

6

Least shared across Enterprise IDs

Determine if the address is shared across multiple Enterprise IDs and rank it lower than one that is unique to an Enterprise ID.

7

Alphabetically order on touchpoint ID

Avoid conflicts in ranking.

Email Ranking Logic

Identity Engine filters out email addresses where isFake=true or isValid=false, based on the LiveRamp Known Identity Graph, or where the email value is null.

The following logic is used to rank email addresses:

Rank

Logic

Description

1

Best ConsumerLink

Determine if the specified email address returns the best ConsumerLink available for the Enterprise ID. For information about ConsumerLink, see "AbiliTec Link Types".

2

Best email touchpoint

Determine if the specified email address is the best touchpoint for the ConsumerLink (the LiveRamp Known Identity Graph can have multiple best email touchpoints).

3

Verified email click at the latest date

Based on the LiveRamp Known Identity Graph network, determine if the email click was verified and when it occurred.

4

Minimum match confidence → name+email → match confidence=2 or email → match confidence=6

Determine if the email address matched the Enterprise ID using the best available match confidence.

5

Distinct match

Determine if the match to the LiveRamp Known Identity Graph yielded only 1 distinct ConsumerLink.

6

Frequency of records

Determine how often the specified email address appears in CustomerIDs associated with the resulting Enterprise ID and then rank more frequent email addresses higher.

7

Least shared across Enterprise IDs

Determine if the specified email address is shared across multiple Enterprise IDs and then will rank lower than one that is unique to the Enterprise ID.

8

Alphabetically order on touchpoint ID

Avoid conflicts in ranking.

Name Ranking Logic

The following logic is used to rank peoples' names:

Rank

Logic

Description

1

Best ConsumerLink

Determine if the specified name returns the best ConsumerLink available for the Enterprise ID. For information about ConsumerLink, see "AbiliTec Link Types".

2

Minimum match confidence

Determine if the name matched to the Enterprise ID using the best available match confidence. For more information about match confidence, see "Match Metadata" and "Match Cascade".

3

Name match integrity

Indicates whether part of all of the major name components were used to obtain the match to the ConsumerLink.

4

Distinct match

Determine if the match to the LiveRamp Known Identity Graph yielded only 1 distinct ConsumerLink.

5

Frequency of records

Determine how often the name appears in CustomerIDs associated with the resulting Enterprise ID and then rank more frequent names higher.

6

Least shared across Enterprise IDs

If a name is shared across multiple Enterprise IDs it will rank lower than one that is unique to the Enterprise ID.

7

Alphabetically order on touchpoint ID

Avoid conflicts in ranking.

Phone Ranking Logic

The following logic is used to rank phone numbers:

Rank

Logic

Description

1

Best ConsumerLink

Determine if the specified phone number returned the best ConsumerLink available for the Enterprise ID. For information about ConsumerLink, see "AbiliTec Link Types".

2

Mobile number

Determine whether the phone number is for a mobile phone number or a landline.

3

Best phone touchpoint

Determine if the phone number is the best touchpoint for the ConsumerLink (there can be multiple bests in the LiveRamp Known Identity Graph).

4

Minimum match confidence

Determine if the phone number matched to the Enterprise ID using the best available match confidence. For more information about match confidence, see "Match Metadata" and "Match Cascade".

5

Distinct match

Determine if the match to the LiveRamp Known Identity Graph yielded only 1 distinct ConsumerLink.

6

Frequency of records

Determine how often the phone number appears in CustomerIDs associated with the resulting Enterprise ID and then rank more frequent phones higher.

7

Least shared across Enterprise IDs

If a phone is shared across multiple Enterprise IDs it will rank lower than one that is unique to the Enterprise ID.

8

Alphabetically order on touchpoint ID

Avoid conflicts in ranking.