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Add Users to Your Company Account

Multiple users can be enabled so that each user can log into Connect with their own unique credentials. These users can view and manage every audience in your Connect account.

To add a new user:

  1. From the Connect navigation menu, click Company Settings to navigate to the Company Settings page.

  2. If not already selected, select the Users tab.



    Only admin-level users can add users. If you don't have admin-level permission, you will not see the "Users" tab on the Company Settings page. Contact your LiveRamp representative if you believe you should have admin-level permission. LiveRamp recommends that only one person per company should be responsible for managing users in Connect.

  3. Click the Global Action Button (the thunderbolt icon on the right side of the screen), and then select "+ New User."

  4. Enter the new user's email address and desired permission level, and then click Create.



Admin or standard permission level? LiveRamp recommends that each company have only one admin-level user. For a breakdown of the various capabilities each level has access to, see "Access Levels and Restrictions for Connect Users."


No aliases! Do not enter an email alias as the email address.

The user will receive an automated email to create credentials for LiveRamp Connect.


The link to create credentials for the new user will expire after 24 hours.