Add Users to Your Company Account
Multiple users can be enabled so that each user can log into Connect with their own unique credentials. These users can view and manage every audience in your Connect account.
Note
The Accounts page is currently being rolled out to all users in phases. If you have an admin-level role and do not see the Accounts page in your Connect UI, you can add users through the Users tab on the Company Settings page. For instructions, see "Add Users to Your Company Account via Company Settings".
To add a new user:
From the navigation menu, select Administration → Accounts to navigate to the Accounts page.
Caution
Only Super User - Admin can add users. If you don't have admin permissions, you will not see the "Accounts" section on the navigation pane. Contact your LiveRamp representative if you believe you should have an admin role. LiveRamp recommends that only one person per company should be responsible for managing users in Connect.
Click
.Enter the new user's email address and press Enter, Space, or comma on your keyboard. Enter another email address in the field if you'd like to add more users. Click
.Tip
You can add up to 10 users at the same time if they are granted the same role.
Select the desired role for the user, and click
.Review your selection, and click
.
Note
Super user - admin or standard role? LiveRamp recommends that each company have only one admin user. For a breakdown of the various capabilities each role has access to, see "Roles and Restrictions for Connect Users."
Caution
No aliases! Do not enter an email alias as the email address.
The user will receive an automated email to create credentials for LiveRamp Connect.
Caution
The link to create credentials for the new user will expire after 24 hours.
Edit User Roles
Users with the Super User - Admin role can assign user roles during the Add Account flow or edit a role belonging to an existing account.
From the navigation pane, select Administration → Accounts.
Hover on the row for the user account whose role you want to adjust and click the More Options (
) menu.
Select "Edit Roles"
Click the drop-down option under
to select the role you want to add to the account. You can also remove an existing role by clicking its check box.Click
.