Add Users to Your Company Account

Multiple users can be enabled so that each user can log into Connect with their own unique credentials. These users can view and manage every audience in your Connect account.

To add a new user:

  1. In the left sidebar menu, hover over ADMIN and then select "My Company Settings".

    Add User My Company Selection.jpg
  2. Select the Users tab.

    Add User Users tab.jpg

    Caution

    Only admin-level users can add users. If you don't have admin-level permission, you will not see the "Users" tab on the Company Settings page. Contact your LiveRamp representative if you believe you should have admin-level permission. LiveRamp recommends that only one person per company should be responsible for managing users in Connect.

  3. Click the Global Action Button (the thunderbolt icon on the right side of the screen), and then select "+ New User".

    Add User Global Action button.jpg
  4. Enter the new user's email address and desired permission level, and then click Create.

    Add User popup.jpg

Note

Admin or standard permission level? LiveRamp recommends that each company have only one admin-level user. For a breakdown of the various capabilities each level has access to, see "Access Levels and Restrictions for Connect Users".

Caution

No aliases! Do not enter an email alias as the email address.

The user will receive an automated email to create credentials for LiveRamp Connect.

Caution

The link to create credentials for the new user will expire after 24 hours.