Skip to main content

Getting Set Up in Connect

See the sections below for information on common setup activities you might want to perform in Connect.

Note

  • Some setup tasks can only be performed by a user with admin-level permissions. For more information, see “Roles and Restrictions for Connect Users”.

  • Many of these setup activities are performed on one of the tabs of the Company Settings page. To access the Company Settings page, select AdministrationCompany Settings in the navigation menu.

Log In to Connect

The Connect application is accessed by going to "https://connect.liveramp.com/".

To open Connect, you first need to log in with your credentials on the login page.

Note

If you are already logged into another LiveRamp application (such as Safe Haven), you are automatically logged into Connect.

You can access the login page in one of the following ways:

For complete instructions, see “Log In to Connect”.

Set the Active Account

Connect lists the name of the active account in the upper left of the UI, under the Quick Actions menu.

C_Getting_Started_With_Connect-account_name.png

If you have only one account, that account name will appear by default.

If you have more than one account, you can switch between accounts by clicking the down arrow next to the account name and selecting the desired account. If you have a large number of accounts, you can use the search bar to filter the account list.

Add Users

During Implementation, LiveRamp will set up your initial Connect users in your account and provide them with credentials. You can view your users (and their roles) on the Accounts page.

You can add additional users by following the instructions in “Add Users to Your Company Account”.

Each user will have access to every audience in your account. You can set each user’s role when you add the user. For more information on the roles available, see “Roles and Restrictions for Connect Users”.

View a User’s Connect Role

To view the roles (previously known as "access levels") for the users in your account, select AdministrationAccounts. Each user's role is displayed in the Roles column.

Notifications

You can receive notifications in Connect and via email when certain actions occur, such as when a file fails to ingest or when a file has been delivered.

In Connect, the number of unread notifications is displayed as a number in red next to the Notifications icon that appears in the upper right of every page. You can click on the icon to open the notification pane (for more information, see “Viewing Notifications in the Notification Pane”).

C_Getting_Started_With_Connect-notifications_pane.png

You can view and manage your notifications from the Notifications page (for more information, see “Viewing Notifications on the Notifications Page”).

Reset Your Password

If you've forgotten your password and cannot log into Connect, you can reset your password from the login page (or go directly to this password reset page).

Login_forgot_pssw.png

For complete instructions, see “Reset Your Password”.

Log Out

If you want to log out of Connect, you can click the Profile icon in the upper right corner of any page and then select “Log Out”.

connect_logout.png