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Third-Party Attribute Data Append

Third-Party Attribute Data Append in the Data Marketplace allows certain Data Marketplace data attributes (such as demographics and psychographic data) from LiveRamp data sellers to be appended to a client’s U.S.-based first-party data. These data are then returned to the client in a file with the original, unchanged identifiers still present.

Note

Third-Party Attribute Data Append was formerly known as "Offline Data Marketplace".

C-3P_Data_Attribute_Append-PII_File.png

Note

The PII shown in the example files is fictitious. No actual consumer data is shown.

This helps clients better understand their first-party data in order to better connect with their existing customers. The enriched data can then be used to reveal patterns, trends in historical data, and insights into which factors have the most influence on customer engagement.

Note

  • Third-Party Attribute Data Append is currently in closed beta and accepting customers with U.S.-based first-party data who meet certain criteria. Contact your LiveRamp representative for more information.

  • Third-Party Attribute Data Append does not support filling in, adding to, or correcting the client’s PII.

Overview of the Process

  1. LiveRamp provides the SFTP location and credentials for you to upload your data files.

  2. You format your PII-based data files according to the file formatting requirements for Third-Party Attribute Data Append listed below.

  3. You upload your formatted files to LiveRamp’s SFTP at the location given to you by LiveRamp.

  4. LiveRamp runs a Match Test Report on your files that shows a fill rate report for all of the currently-available data seller attributes and shares that with you.

  5. You decide which data seller attributes you’re interested in and at what cadence you want to receive files.

  6. You upload your most-current data files to LiveRamp’s SFTP.

  7. LiveRamp delivers your files back to LiveRamp’s SFTP with the selected attribute data columns appended after the PII columns.

    Note

    You can choose to have us remove the PII columns from the files before we return them (we require a minimum of one month’s notice to enable this).

  8. You retrieve the appended files from LiveRamp’s SFTP.

  9. Every 14 business days, LiveRamp also delivers an opt-out file to the same delivery location, as required by applicable laws and regulations.

  10. You retrieve the opt-out file, identify whether any of your consumers have requested to opt-out, and then permanently delete the data seller data associated with those consumers from your datasets.

See the sections below for additional information on performing these steps.

Appended Data Files

When the appended files are returned to you, each row will contain the original PII with the columns for the appended data appearing after the identifier columns. The appended attributes will be grouped by category. See the image below for an example of an appended data file. The original attribute column headings will appear as the column headings for the appended data columns.

Note

Output files will be sent in Parquet format.

C-3P_Data_Attribute_Append-Appended_PII_File.png

Formatting Your Data Files

Data files to be sent to LiveRamp must be formatted as column-based files. Before sending your data to LiveRamp (both for the Match Test Report and for all subsequent uploads), make sure to strictly follow the guidelines listed below:

Note

If any guidelines listed here conflict with the guidelines in our general file formatting instructions, follow these guidelines.

  • Include all of the required columns shown in the table below in the exact order as listed and make sure the column headers match exactly.

    Tip

    To download an Excel template with these columns and column headers, click here.

    After transferring your data into the file template, be sure to delete the row with the formatting instructions and save the file in one of our allowed file types (.parquet, .csv, .tsv, .psv, or .txt) before uploading (we recommend .parquet format, as it is less error prone).

  • Each record must contain at least one of the PII touchpoints listed below:

    • First Name + Last Name + Address Line 1 + Address Line 2 + City + State + ZIP

    • First Name + Last Name + Email

    • First Name + Last Name + Phone

    • Email

    Note

    The more PII touchpoints you can include for each record, the higher the likelihood that we’ll match that record.

  • If you have additional PII for a given record (such as additional email addresses or phone numbers), include that on a separate row with the same Customer ID.

  • Fields must not have leading or trailing white space.

  • Your data file must use one of our allowed delimiters (commas, tabs, semicolons, or pipes), and be one of our allowed file types (.csv, .tsv, .psv, or .txt). We also accept and recommend Parquet files (.parquet).

  • When saving the file, use UTF-8 encoding.

  • Unless values are required for a field, fields can be left blank if there is no data for the given row (do not include “N/A” or “null”).

  • The file must be rectangular. That is every row must have the same number of delimiters and columns of data.

  • Files must not be larger than 20GB before compression. If your file is larger than 20GB, split the file into smaller files.

    Note

    When splitting files, split between rows (not between columns). Each consumer should only be represented in one file.

  • Files may be compressed using tar only.

  • If desired, files may be encrypted using LiveRamp’s public key (see “Encrypting Files for Uploading” for more information).

Tip

To download a checklist to help ensure that each file formatting guideline has been taken into account before uploading, click here.

Field Name

Notes

customerID

  • Your client customer ID

firstName

middleName

lastName

addressLine1

addressLine2

  • Include values in this column if you have additional address information, such as an apartment number

city

state

zipCode

email

  • Must be plaintext. Do not send hashed emails.

phone

  • Do not include any hyphens or parentheses.

  • Must be plaintext. Do not send hashed phone numbers.

Naming Your Data Files

When naming your data files, follow the guidelines listed below.

File Naming Requirements for All Files

  • File names must not contain spaces or special characters such as !, @, #, $, %, [, ], :, {, }, ?, *, or \.

  • File names must not start with a dot character (.) or an underscore (_).

  • File names must use only ASCII characters.

  • Underscores (_) are permitted in file names, but must not be the first character of the file name.

  • File names must not be longer than 250 characters.

  • File names must include the appropriate file extension (for example, if sending a .csv file, make sure to name the file "[file name].csv").

  • If you compress your file, name the uncompressed version with the correct name and file extension (when we uncompress your file, we use the uncompressed file name).

Utilizing the Opt-out Files

In addition to the data append file, we deliver an opt-out file to you every 14 business days. These files contain opt-out requests from the data seller that you are subscribed to receive attributes from.

C-3P_Data_Attribute_Append-Opt-Out_File.png

The PII is from the data sellers are forwarded “as is”. If you determine that one of your consumers is present in the opt-out file, you must permanently delete the data seller data associated with that consumer from your datasets. Any extra rows in the opt out file that are not present in your datasets must be disregarded and not used in any way.