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Resend Active Segments

If you want to be able to resend all active segments for a particular destination account on your own, LiveRamp can enable this ability for you. Create a support case in the LiveRamp Community portal to have this enabled.

Note

Resending active segments works in a similar way to the "Backfill On New File Upload" refresh option, except that you can trigger the refresh yourself without having to upload a new file. See "How LiveRamp Refreshes Distributed Data" for more information on refresh options for distributed data.

Once this has been enabled, perform the following steps to resend active segments:

  1. From the Connect navigation menu, click Destination Accounts to navigate to the Destination Accounts page and then click MANAGE on the desired destination account tile to navigate to the Segment Distribution page for that destination account.

    C-Global_Nav_Announcement-All_Destinations_menu_selection.png
    DA tile manage button.jpg
  2. From the “More” drop-down list in the upper right of the screen, select “Resend Active Segments".

    C_Resend_Active_Segments.png
  3. From the confirmation popup that appears, click Confirm.

    C_Resend_Active_Segments-confirmation_popup.png

The success banner confirms that your segments will be redelivered in 1-3 days:

C_Resend_Active_Segments-success_banner.png