Uploading Data
Getting your data into LiveRamp typically involves first creating and formatting files, and then uploading your data to us using one of our available methods.
Getting your data into LiveRamp typically involves first creating and formatting files, and then uploading your data to us using one of our available methods.
Note
For more information on getting exposure data from your DSP into Safe Haven, see "Setting Up Your Safe Haven Environment."
Caution
You can perform most functions as with other SFTP connections, such as deleting files and creating or moving directories. Be sure not to delete the "/uploads" directory however.
Although there are many considerations to keep in mind when creating files for uploading, especially the first time you create files, the steps you need to perform can be broken down into the activities listed below (see the information in the articles linked below for specific instructions and details).
Review the types of data that LiveRamp can accept (including our general data restrictions), and determine what data you're going to send. Also, make sure you take the recommended file limits into account.
Prepare the file for uploading (including file naming, compression, or encryption).
Upload the file. See “Getting Your Data Into LiveRamp” for information on the various methods available to get your data into LiveRamp.
Caution
Avoid file upload failure! See "Avoiding File Ingestion Failure" and "File Formatting Examples and Templates" to make sure your files don't contain any of the most common errors that cause file uploads to fail or be delayed.
Note
As the members of an existing Customer Profiles segment change, you might want to update that segment to remove the records for those members who you no longer want to be included in the segment. To remove records from existing segments in Customer Profiles, you can upload a "deletion" file to a location that LiveRamp sets up for you (that is different from the location you use to upload files that add users to segments). See "Removing Records from Existing Segments" for more information.